Svetlana
+: The location, the food and drinks, the service in the restaurant, the beach, the citrus garden and the cats were superb! All members of staff were friendly and helpful, working very hard for your comfortable stay. It was nice that some of them, mostly communicating in German, could speak a bit of English and tiny bit of Russian. Our first bungalow was smaller, not like on the booking.com photos, with only one side table, tight for two women but may be be ok for a couple or a single person. It was not difficult to change after asking in the reception. The reason we asked was that our neighbour kept us awake from 4 a.m. with very loud coughing and smoking traditional cigarettes with a very inquisitive smell. We became happier with our second bungalow, which was a lot more spacious with two side tables, like on the booking.com site. In both bungalows the beds were comfortable and the shower was great. We truly recommend this hotel for a comfortable stay, particularly if you like cats. If you buy some cat's food, you will be surround by grateful and dedicated furry friends. I wonder what will happen to them during winter months? Overall, we have enjoyed our holiday. We thank the staff of Ozlem Garden Hotel for making it enjoyable.
-: It was quite difficult to get away from heavily smoking guests of the hotel in all communal areas, but possible. The free airport taxi transfer was not available as advertised on the hotel profile. Be ware this service was offered by booking.com not by the hotel. This offer was not possible to use on booking.com after I booked the hotel. For some reasons it disappeared. Complaint to the booking.com. Eventually, I booked a private taxi for 50 euro, which is a standard fee, independently from the hotel.
Відгуки55
